Enterprise technology leader delivering resilient infrastructure, cloud platforms and cybersecurity operations across regulated international organisations.
About
Technology leader with more than 30 years of experience delivering enterprise IT operations, cloud transformation and cyber resilience across international organisations in insurance, environmental services and biomedical research.
I specialise in stabilising complex infrastructure estates, modernising hybrid cloud platforms, and leading high-performing technology teams that operate mission-critical environments.
My experience spans global infrastructure operations, datacentre consolidation, ERP transformation and cybersecurity governance aligned to ISO 27001, NIST and GDPR frameworks.
Leadership Highlights
Led enterprise infrastructure supporting multi-billion-pound global insurance operations.
Managed and optimised a £25M global technology estate across infrastructure, cloud and enterprise platforms.
Governed a £50M+ research technology environment supporting 3,500+ staff and 1,500+ scientists.
Delivered £15.5M Dynamics 365 ERP transformation across 14+ countries.
Achieved £5M+ annualised cost optimisation through vendor, cloud and platform consolidation.
Sustained 99.8–99.9% uptime across mission-critical environments.
Skills
Enterprise IT Leadership
Technology Operations, Global Infrastructure, ITIL Service Management, Vendor Governance
Cloud & Infrastructure
Microsoft Azure, Hybrid Cloud Architecture, VMware, Enterprise Datacentres
Cybersecurity & Risk
Zero Trust, Identity & Access Management, SIEM/SOC, ISO 27001, NIST, GDPR
Enterprise Platforms
Workday, Microsoft 365, ERP Transformation (Dynamics 365)
Networking & Infrastructure
Global Network Infrastructure, Cisco, Fortinet, Zscaler
Transformation & Integration
Cloud Migration, Datacentre Consolidation, M&A Technology Integration
Professional Experience
IT&S Operational Manager (Head of Technology Operations / Infrastructure & Cloud)
The Francis Crick Institute
Nov 2023 - Present
Interim IT Operations Manager
AmTrust International – London
Jan 2023 - Sep 2023 (FTC)
IT Infrastructure Manager (Global Infrastructure, Cloud & Enterprise Platforms)
Safetykleen International, Brentford
Jan 2010 - Jan 2023
Early Roles
Connect
Feel free to contact me at alex@rachelio.com