Iskandar (Alex) Haddad

Senior Technology Operations LeaderGlobal Infrastructure, Cloud, Transformation & M&A

London, UK

About

  • Senior technology operations leader with over 30 years' experience across biomedical research, insurance and international environmental services.
  • Combines strong technical credibility with operational leadership, commercial decision-making and business-facing stakeholder management.

Leadership Highlights

  • Budget accountability for a technology area representing approximately £20M in annual technology costs.
  • Direct experience engaging CEOs, CFOs, CIOs, board members, business owners and research leadership.
  • Held approval and recommendation authority on technology investment decisions, depending on governance and investment size.
  • Delivered a £15.5M Dynamics 365 Finance & Operations transformation across 14+ EMEA countries.
  • Developed a repeatable acquisition-integration model applied across six acquisitions in nine months while maintaining required legal-entity separation.
  • Delivered £5M+ annualised cost optimisation through supplier, cloud and platform consolidation.
  • Sustained 99.8% availability and reduced unplanned downtime by 40% through resilience and operational improvements.
  • Led planning and operational-readiness activities for a new AI-enabled research-computing environment, supporting AI platform and data warehouse capabilities.

Areas of Expertise

  • Technology Operations Leadership

    • Technology Operations
    • Global Infrastructure

  • Infrastructure, Cloud & Hybrid Platforms

    • Hybrid Cloud Architecture
    • VMware
    • Enterprise Datacentres
    • Global Network Infrastructure
    • Cisco
    • Fortinet
    • Zscaler

  • Enterprise Applications

    • Dynamics 365 Finance & Operations
    • Workday
    • Microsoft 365

  • Technology Transformation

    • Cloud Migration
    • Datacentre Consolidation

  • M&A Technology Integration

  • Cyber Resilience & Governance

    • Zero Trust
    • Identity & Access Management
    • SIEM/SOC
    • ISO 27001
    • NIST
    • GDPR

  • Supplier & Commercial Management

    • Vendor Governance

  • Technology Investment & Cost Optimisation

  • ITIL Service Management

  • Azure, AWS & Enterprise Platforms

    • Microsoft Azure
    • AWS

Professional Experience

  1. ITO Operational Manager

    The Francis Crick Institute

    2 yr 10 mo

  2. Interim IT Operations Manager

    AmTrust International London Fixed-term contract

    8 mo

  3. IT Infrastructure Manager (Global Infrastructure, Cloud & Enterprise Platforms)

    Safetykleen International Brentford

    13 yr

Early Roles

  1. Interim UK IT Support Team Lead

    Safetykleen UK Brentford

    2 yr

  2. IT Operations Lead

    City Gourmet Group London

    13 yr

Contact

Open to conversations with recruiters, hiring managers and technology leaders.